UPDATE: Sunday afternoon restoration time expected for phone outage

Frontier tells WSAZ service was restored to Man around 7:00 Sunday evening.

We're continuing to learn new information following a phone outage affecting parts of West Virginia.

Frontier Communications reports there were three acts of vandalism on Saturday that caused service disruptions in Hedgesville, Oceana and Fairmont. This vandalism has been reported to federal, local and state authorities due to the interruptions it caused to 911 centers.

Frontier, according to the company, is also in contact with the Director of Homeland Security, West Virginia Division due to the nature of the damage.

A spokesperson for Frontier Communications says vandalism is to blame for phone outages in parts of Logan and Mingo Counties.

Andy Malinoski says that someone shot a fiber line disrupting service. Service is expected to be restored by Sunday afternoon.

Malinoski says there has been a spike in vandalism to Frontier equipment recently. In addition to Logan and Mingo Counties they have also seen issues in Hedgesville, Oceana and Fairmont.

According to information from the company:

"Frontier Communications Corporation is offering a reward of up to $10,000 for information directly leading to the arrest and conviction of individual(s) responsible for the theft or intentional damage to Frontier telephone cables, telecommunications equipment or facilities in West Virginia. Any person who witnesses or has information related to criminal activity against Frontier should contact 911 immediately, and then call the Frontier Security Operations Center at 1-800-590-6605."

Parts of Logan and Mingo County are dealing with landline phone issues Saturday evening, reportedly leaving those with a Frontier landline unable to get through directly to 911.

According to Logan County 911, Frontier Communications customers with a landline phone cannot call 911 from that phone. Suddenlink in the Man area, along with cell phones, are working, however. You can call 911 from a cellphone in that area and it will work. If you have a landline, call 911 and it will go to the Man Ambulance station and then be relayed.

In Mingo County, a dispatcher is set up at 304-664-2367 to answer emergency calls if 911 cannot be reached.

According to government and first responder agencies in Logan and Mingo County, this is affecting ‘664’ and ‘583’ exchange numbers.

Stay with WSAZ for updates.