"Productive Day" for Ashland Water, Hope to Restore Service by End of Weekend

By: WSAZ News Staff Email
By: WSAZ News Staff Email

ASHLAND, Ky. (WSAZ) -- The headline coming out of a press conference Friday morning about Ashland water is that "almost all of our customers are restored water service," according to City Manager Ben Bitter.

Bitter says Thursday was a very productive day and they hope to have all water restored by the end of the weekend.

A boil water advisory remains in the city until further notice, as crews continue to make repairs to broken lines.

The water issues started nearly two weeks ago with a major water main break, that was followed by several smaller breaks.

Bitter says they have had a hard time getting the water tanks full for residents along the Industrial Parkway, and in higher elevations, but believe they have those problems repaired. "Most of our customers, even at higher elevation, now have water," Bitter said.

Bitter tells WSAZ.com that there are still various line breaks throughout the city.

  • 39th Street and Winchester Avenue - This is an active construction zone and crews hope to have the repairs finished by Friday evening.
  • 43rd Street and Winchester Avenue - Crews will begin working on this break Saturday morning. They had to wait until school was out for the weekend before beginning these repairs.

Due to these breaks, residents may see their water go off again. "As we're working on breaks and as we're fixing and repairing those things, there will be some localized outages as we're valving off the pipes that go to these leaks. So if you are without water for a few hours, it may not be uncommon. These just may be a leak close by that we're working on repairing. We'll get the water restored to you as quickly as we can following the repair of the break," Bitter said.

Bitter says he hopes that residents will come out of this water issue as a more tight knit community and that it will help them prepare for future storms.

He also says that he's grateful for the patience of the customers throughout this process. "They've understood that we've never experienced anything and this degree before and really worked alongside of us as we've been in the trenches, they've been in the trenches at home and really given us the moral support we needed to get through these issues," Bitter said.

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