UPDATE: City Council to go to Post Master General to Sort Out Address Confusion

By: Michael Clouse, Steffany Hiett Email
By: Michael Clouse, Steffany Hiett Email

UPDATE 11/7/13 @ 10:27 p.m.
SOUTH CHARLESTON, W.Va. (WSAZ) -- A zip code controversy was the hot topic on the agenda at Thursday night's City Council meeting in South Charleston.

Mayor Frank Mullens tells WSAZ.com the incorrect addressing of mail bound for South Charleston has become a tax issue and council is working to fix it.

Mullens says Target and some other South Charleston businesses have been charging the city of Charleston's half percent sales tax.

At Thursday night's meeting Mayor Mullens said City Council plans on sending a letter that should solve the problem.

"It's a post office problem the businesses are a victim of the issues just like our residents are," Mullens said, "and we are trying to get the post office to get it resolved."

Mullens say Council will continue pressing the issue until it gets resolved.

Keep clicking on WSAZ.com for the latest on this story.

ORIGINAL STORY 10/17/13 @ 11:30 p.m.
SOUTH CHARLESTON, W.Va. (WSAZ) -- No one wants to pay more than their fair share of taxes, but it appears that is what is happening in one Kanawha Valley community.

When most shoppers hit the stores, they're looking for a sale. However, the only deal consumers in South Charleston are getting is a raw one.

"It's not very fair," said Lindsay Daniels, a Target shopper. "I had no idea. I thought sales tax was always six percent."

That was Daniels' reaction when she was told her customary tax contribution is actually a little more.

The reason is on the map. Even though it's located several miles from its counterpart, some residents and businesses in South Charleston have addresses that show up as Charleston.

"I've got a bill here from Mountaineer Grant Gas here to my house that says South Charleston. I have a Suddenlink that says Charleston," said South Charleston Mayor Frank Mullens.

Mayor Mullens brought the problem to the attention of city council members Thursday night.

"I believe it's a post office issue," said Mullens. "I believe there's been some kind of software program out there done incorrectly."

While consumers in South Charleston should be charged six percent sales tax, some are being charged six-point-five percent. That half percent was put in place by the city of Charleston to pay for upgrades at the Charleston Civic Center.

However, there are other tax troubles as well. Due to some complaints from American Water customers, Mayor Mullins is currently in talks to make sure their utility tax is coming back to this community.

Target isn't the only big business dealing with this issue; and Mayor Mullins says he's reached out to all the stores. Thankfully, they are in the process of making the changes.

Mullens says American Water has been very cooperative and he hopes to have that issue solved in the coming days.

Another problem with this discrepancy is when people punch directions for South Charleston into their GPS, they end up at a Charleston address.

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