Families Still Concerned After Flushing

CHARLESTON, W.Va. (WSAZ) -- People have been confused and frustrated as the water ban has been slowly lifted, but some families have had to wait even longer because of low water pressure.

It's a smell most young kids wouldn't mind, but Kristi Silkwood is doing everything to protect her children from the licorice-smelling water, still coming from her faucet.

"We had all of the windows open, and the smell was just so intense," Silkwood said. That was only after 10 minutes. I was worried about our kids and I'm worried about other children and other families."

Her neighborhood was given the all clear to flush Tuesday by accident. A glitch in West Virginia American Water's website created confusion and frustration.

"There was no communication to us to let us know to stop the flushing protocol," Silkwood said.

Water main breaks and low water pressure also pushed back the process even further.

Cara Ronquillo flushed her system Wednesday morning after her zone was in the clear. She says she expected her water to be OK.

"You can smell it on the dishes, especially anything that's plastic," Ronquillo said. "I'm a little concerned it leached into it. A lot of it will be going in the garbage can."

Some neighbors are not wanting to take any chances on keeping their families safe.

"To be honest, we're still not going to use the water. To me, if it smells it's not safe," Silkwood said.

West Virginia American Water says if you do experience low water pressure, you will have to complete the full re-flushing process. They say that includes water that is only dripping from the faucet.

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