ELKVIEW, W.Va. (WSAZ) -- It's been exactly a week since a devastating storm hit home and knocked out power for tens of thousands of people. Many of them remain without it, but one family saw it repaired Friday afternoon after making an unusual cry for help.
Don Lucas is the patriarch of a large family that lives atop a tall mountain in Elkview. He hoped to get the power company's attention by posting a sign down by the road asking AEP for assistance.
The sign read, "AEP -- Don't forget us. No power, no water. Thanks."
Then a week later, Lucas watched as crews arrived and restored their power. He said he talked to AEP employees who said they noticed the sign.
"Every power truck that went by here said 'Yeah, we saw your sign,' " Lucas said. "So the sign helped."
The crews who came to their rescue traveled all the way from Indiana to give AEP a much-needed hand. They say the sign made them chuckle because they hadn't seen that approach before.
"They must have been out of power for a long while, I guess," repair worker David Willis said. "So we came to fix them up."
Workers said the heat made things more challenging, but they were still happy to help -- especially after getting a heartfelt thank you from a grateful little girl in the family.
"I'm just so glad they gave us power and that we're going to get it sometime today," 7-year-old Madison Baldwin said.
Now that its job is done, the sign can come down. But the family said it got even more attention than they expected.
"Someone left us two jugs of water at the bottom of the sign," Lucas said. "And a letter that said, 'We would give you more if we could.' So whoever that person is ... we thank them very much."
Lucas said it isn't the first time his family has used the approach of a road sign to ask for help. He said they posted one back in 2008 after a blizzard hit and that it also brought them attention.