UPDATE 7/4/12 @ 11:05 p.m.
KANAWHA COUNTY, W.Va. (WSAZ) -- The issue affecting landline users calling Metro 911 has been resolved, the agency says.
Anyone with an emergency may call Metro 911 from either a landline or a cell phone.
Metro 911 has received reports from people throughout Kanawha County experiencing problems reaching 911 from landline phones.
The agency is working with Frontier to fix the problem.