CHARLESTON, W.Va. (WSAZ) -- While most people looked outside their window Sunday morning and decided to stay in, tow-truck driver Doug Reed knew his day would be spent in the elements.
By 4 p.m. Sunday afternoon, Reed alone had responded to eight calls. If you include his coworkers at Charleston Auto, that number rises to several dozen.
Most times, these drivers don't know what they're getting into until they arrive on scene.
"Just get out and look at it, see what you're going to have to use and what you need to get the job done without doing any damage," said Reed.
When heavy snow hits, Reed says the majority of calls revolve around slide offs.
One truck hit a slick patch when backing out of the driveway, leaving its back tires hanging off a ledge.
"That was probably one of those ones that really didn't need to go out but was going to go out anyhow," said Reed, "Slid and that was it, just couldn't control it."
It's a warning that the conditions you see on the ground aren't always what they seem.
It also means not getting behind the wheel may just be the best thing to do in order to avoid an incident.
"If they'd slow down, take their time, and really not go anywhere unless they need to," said Reed.
As a reminder, if you see a tow-truck driver working on a vehicle, slow down and give the driver some space to work. The sooner they get the vehicle out of the way, the sooner the road gets back open.