ST. ALBANS, W.Va. (WSAZ) -- After years of helping keep the town of St. Albans healthy, an urgent care facility is suddenly closing.
Treating everything from the common cold to emergencies, Health Plus serves thousands of patients each year.
“The whole family comes down here,” Tammy Burgess said. “I even get my flu shots here.”
But when she called to ask about getting a doctor for her husband, Burgess was told "yes," but that it wouldn’t' be long term. The center is closing March 30.
“You've got the senior citizens in the area that need medical help including myself,” Bruce Harrold from St. Albans said.
Health Plus is convenient for patients, but not always for business. A spokesperson says it only gets about a third of patients as other Health Plus locations in the area, and there aren't enough employees to keep it running.
Reducing the days and hours was the first step to try to fix the staffing issue, but even that wasn't enough to keep the doors open.
The plan now is to put a FamilyCare in its place, but it hasn't yet been approved.
Until that happens, patients like Burgess will have to get medical help somewhere else.
“It's the only thing we have here unless you want to drive to the emergency room and pay the high emergency room bill for the flu or coughing or something like that,” Burgess said.
FamilyCare was hoping to move in by April, but there's still a lot of red tape to cut through. The hope now is to have it up and running by the end of the summer.
When it does open, urgent care will be available.
FamilyCare is also hoping to add a pediatrics practice.
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