CHARLESTON, W.Va. (WSAZ) -- Three days have passed since the storm that knocked out power to hundreds of thousands of customers moved through the Tri-State area.
But the outages continue. As power is being restored, some people have it, while others still don’t.
"We want to get as many people back on as quickly as we can," AEP spokesman Phil Moye said.
To do that, immediately after the storm, crews are sent out to assess the damage while others are sent out to repair it. That continues throughout the recovery.
"Businesses tend to be located closer to substations," Moye said. "They tend to be located in areas where there are highways and a lot of infrastructure, water, sewer and all that sort of stuff. Residences, on the other hand, can be close to substations, but often they're further out down the line in a rural area on a street that's away from all the other industrial and commercial activity. As a result, there's often more tree exposure from the substation to the home than there is from a substation to a business."
And your neighbor may be running off a substation that is closer to his or her house, or there is less damage that had to be repaired for the juice to start flowing again.