UPDATE: Tuesday 11/18
CHARLESTON, W.Va. (WSAZ) -- West Virginia American Water has lifted a boil water advisory for customers on the west side of Charleston in Kanawha County. The affected areas stretched from Garrison Avenue to Greendale Drive.
The advisory was issued Sunday evening after a broken valve caused a water service disruption.
Results of water quality testing have confirmed that water quality meets drinking water standards, and there is no further need to boil water prior to consumption.
West Virginia American Water thanks its customers for their patience and cooperation during this event.
Customers are encouraged to share this information with other West Virginia American Water customers in the affected area listed above.
The affected areas stretch from Garrison Avenue to Greendale Drive.
If you live in the higher elevations you may experience low water pressure or water outages.
West Virginia American Water crews are working to fix a broken valve that caused the service disruption.
Customers should boil water before consumption until further notice.
Customers are asked to bring water used for drinking, cooking and brushing teeth to a full boil for a minimum of one minute, then cool before use.
Boiling kills bacteria and other organisms that may be present in the water.
West Virginia American Water also recommends the following steps:
*Throw away beverages and ice cubes if made with tap water
*Keep boiled water in the refrigerator for drinking
*Do not swallow water while you are showering or bathing
*Provide pets with boiled water after cooling
*Do not use home filtering devices in place of boiling or using bottled water; most home water filters will not provide adequate protection from microorganisms
*Use only boiled water to treat minor injuries
Once the system recovers, West Virginia American Water will be collecting additional water quality samples in the area of the outage. For more information, contact West Virginia American Water’s customer service center at (800) 685-8660.