Alltel Offers Refunds for Phony Headset Claim

By: Michael Wooten & The Associated Press
By: Michael Wooten & The Associated Press

If you bought a hands-free kit for your cell phone at an Alltell store in West Virginia, you could be eligible for a refund.

Alltel reached an agreement with the West Virginia Attorney General's Office to pay back about $90,000 to customers who were misled into believing they had to buy the kits.

WSAZ reporter Michael Wooten exposed the situation last year with his investigation. An Alltel employee told a WSAZ producer working undercover that she had to buy the hands free kit due to state law. There was no such state law. According to the AG's office, this took place from May 25th to September 30th, 2005.

The attorney general began investigating Alltel last fall, after
a news segment about the misinformation aired on WSAZ. Attorney General Darrell McGraw said Alltel management officials took immediate steps to correct the problem once it was brought to their attention.

About 15-hundred customers will be notified by mail of their eligibility.

WSAZ NewsChannel 3 645 Fifth Avenue Huntington, WV 25701 304-697-4780 WSAZ Charleston 111 Columbia Avenue Charleston, WV 25302 304-344-3521
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