They've suffered through sub-freezing temperatures with no heat: now, will they get a break on their bills?
People who live in Clay County were at a state Public Service Commission hearing to tell their stories of gas leaks, high bills, low pressure, and no gas during the lowest temperatures of the decade. As Margie Taylor of Ivydale says, “If you’ve ever been in that situation….you feel destitute.”
Another resident says, “Every time….you call, it’s the same thing. They come fix it with duct tape, out they go.”
The Public Service Commission is hearing these complaints to determine if Wagner Gas customers will get a break on their bills because of all the recent problems.
Wagner Gas owner John Habjan sat through the hearing, and answered the complaints. Habjan claims that he read every Wagner Gas meter in December, and blames this year’s problems on Columbia Gas not providing the proper pressure.
The state has put Wagner Gas in receivership, and right now Mountaineer Gas is handling the company’s business.