Consumer Guide Causes Controversy

By: Anna Baxter; Mike Waterhouse Email
By: Anna Baxter; Mike Waterhouse Email

It's a new guide to help you save money on your next car -- but not everyone says it's worth your time to read it.

Tuesday, the West Virginia Attorney General Darrell McGraw released a consumer guide to car buying and automotive repairs. It's called, "don't get taken for a ride."

McGraw says consumers complain buying a car is one of the most stressful and confusing purchases they ever make -- so he wanted to help them before they get ripped off.

"Don't go into a dealership and say you can only afford $300.00 a month. That's what you will get," said McGraw. "They will pack your loan with things you don't need."

But, the West Virginia Automobile & Truck Dealers Association is calling for the A.G. to start over.

Director Ruth Lemmon says she's disappointed in the negative tone of the guide and says it doesn't do what the public needs.

Lemmon was supposed to attend the news conference on Tuesday, but couldn't make it. She said she didn't get a chance to see the guide before today -- and said her first impression wasn't positive when she saw the title.

For instance, Lemmon says the the guide doesn't clearly state that the lemon law only covers new cars, not used ones.

After we talked with Lemmon, the attorney general's office contacted WSAZ and told us the office needs to correct some information in the guide before the final version is released to the public.


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