UPDATE: AT&T Reports Service Restored to Ripley Customers

By: WSAZ News Staff Email
By: WSAZ News Staff Email

UPDATE 11/20/13 @ 5 p.m.
RIPLEY, W.Va. (WSAZ) -- AT&T says service has been restored for customers in Jackson County, West Virginia.

We reported Tuesday that crews were working on a tower in Ripley for the past week, impacted service.

AT&T released a statement Wednesday saying, "“Wireless service was fully restored overnight for AT&T customers in Ripley impacted by a third-party transport issue causing intermittent service. Technicians worked around-the-clock to resolve the problem and we will continue to closely monitor our network in the region to ensure service is working properly. AT&T invested nearly $60 million in its West Virginia wireless and wireline networks in the first half of 2013. We apologize to the community for this inconvenience.”

ORIGINAL STORY 11/19/13 @ 5:48 p.m.
RIPLEY, W.Va. (WSAZ) -- Work on a tower has been causing some cell phone outages in Jackson County, West Virginia.

AT&T says crews have been working on a tower in Ripley for the past week.

The work has impacted service in the area.

There is no word when the issue will be resolved.

Keep clicking on WSAZ.com for the latest on this story.

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