KANAWHA COUNTY, W. Va. (WSAZ) -- It’s been three months since a powerful Derecho ripped through Kanawha County and the clean-up continues.
Many people are still looking for the finances to get their property fixed or replaced.
"If there's any questions -- don't try to qualify themselves or disqualify themselves -- let FEMA make that decision for them," said Tom Bias, community relations field officer for FEMA.
And maybe you’ve worked with you’re insurance company and have done everything you can, but FEMA could still be able to give you additional relief.
"So what they do if the limb falls on the house and the insurance doesn't cover it or it falls on the car and it's not covered or something like that -- they can just call the 800 number, get registered, an inspector will come out usually within 7-10 days, make an inspection, verify their loses and send it into our processing center -- and they usually hear within two weeks whether they're going to be eligible for any assistance or not," said Bias.
But you can’t take your neighbor’s or friend’s word for it because it’s all done on a case by case basis – assessing what you’ve lost and your situation.
"It's on an individual basis, in other words I wouldn't be able to tell you if you were going to be reimbursed for it. Let the inspector and after all the processes take place and then they could very well be reimbursed," said Bias.
It’s something county officials wanted to see to make sure you’re covered following Mother Nature’s wrath.
To contact FEMA – call 1-800-621-FEMA or go to the South Charleston Recreation Center where they have a disaster recovery center set up. You have until November 17th to register with FEMA.