UPDATE 2/15/14 @ 10:16 p.m.
HARTFORD, W.Va. (WSAZ) -- Saturday night was the first time in 24 hours that Angelia Gilkey flipped on the faucet and actually got water. Though even now, I'm not sure you'd want to drink what's coming out.
"It's really dark, it's not usable," said Gilkey.
Gilkey and the other 700 residents of Hartford, West Virginia lost all pressure Friday due to a valve break here at the town's well.
However, the valve was just the final straw, with problems starting two weeks ago.
"Low water pressure, not getting enough even to just do household cleaning," remarked Gilkey.
Hartford's mayor says with the valve repaired, the next step is fixing the leaks, including two major cracks that are preventing area homes from a sustainable stream.
"One of them is fixed; we still got another one that we gotta fix which'll probably be Monday or Tuesday," said Mayor Sam Anderson.
Even while the trickle of water is getting better, Gilkey says the flow of communication about the problem needs to improve.
"We're just hearing it through other people," said Gilkey. "We're not hearing it from the officials of the town."
The small community is under a boil water advisory until further notice, and neighbors can go to Mason and New Haven to fill up containers.
"Everybody's got to stick together, everbody's got to help each other," said William James, New Haven Fire Department's Vice President.
"It's been a battle, but we're starting to gain, we're starting to gain," said Anderson.
911 dispatchers say if you do use water, you're asked to boil it rapidly for two minutes.
Crews are working to repair the leaks and restore service to customers.
In the meantime, neighbors can fill containers at the Mason VFD or New Haven VFD between 8:00 a.m. and 5:00 p.m.
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