UPDATE 3/21/13 @ 5:20 p.m.
CHARLESTON, W.Va. (WSAZ) -- After concern about an emergency text alert to students at the University of Charleston, WSAZ.com has learned why the text was sent.
“The alert just said there was a threat. It didn't tell us to stay in our rooms or anything, so that's kind of sketchy,” Elle Martin, a student, said.
“They just weren't telling us what was going on. So everybody's freaking out, making assumptions like maybe somebody has a gun,” Meccah, a student, said.
WSAZ.com asked university officials what the threat was.
“Due to privacy concerns we can't say what it was,” UC spokesperson Scott Castleman said.
Castleman says the situation is under control and that campus is safe. However, as the rumors spread concern continued to grow.
“If we don't know what's going on, how are we gonna protect ourselves?” Meccah said.
WSAZ.com went to Charleston Police for more answers.
Chief Brent Webster says they were alerted about a student with a mental health issue and that there was concern for that student's safety.
After looking into it, officers discovered there was no crime and no reason to keep investigating.
While some question why the alert was sent, Castleman says it’s always better to be safe than sorry.
“To make sure all students, faculty and staff are as safe as possible, we went ahead and initiated all of our typical protocols that we would in case of an emergency,” Castleman said. “With what's happened at other schools and universities across the country lately, you can't be too safe.”
The university started sending text alerts and emails Wednesday afternoon, warning there was a situation on campus and everyone needed to stay in place.
Within 20 minutes, the all clear was given. The university later issued a statement saying there was a potential safety threat and the situation was resolved.
That major lack of information is not putting many minds at ease. Students and parents are left worried and wondering -- wanting to know exactly what went wrong.
So, there's no word on whether or not we will ever find out exactly what happened. University President Ed Welch told us that if anyone thinks the university overreacted, he feels its better to be safe than sorry.
School officials sent out a text message and email alert to students informing them of the situation.
No other information has been released but UC President Ed Welch is expected to release more information soon.
We have a crew on the scene.
Keep clicking on WSAZ.com for the latest information.