JACKSON, Ohio (WSAZ) -- Days after a Tri-State ambulance service abruptly closed, former employees are waiting for answers. Some of them said they're still trying to understand what happened.
Jessica Cox was coming up on her two-year anniversary with Life Ambulance in Jackson, Ohio. She was part of a mobile intensive care unit.
She said she was helping a patient when she learned she'd no longer have a job.
Cox said she was called by a supervisor and told she needed to return to the station and clock out.
She said she was shocked that the company would close.
She said she planned on staying for many years to come.
But now, Cox said she and her co-workers are facing financial problems at one of the worst times of the year.
"We cried and we were just like, what are we going to do it's so close to Christmas, we all got kids, we didn't know what to do," said Jessica Cox, Life Ambulance former employee.
Now, Cox said she's just trying to find a new job.
Michael Helmick said working as an EMT is his career.
He said finding out that he lost his job, just weeks before Christmas, was frightening.
Helmick said he found out Life Ambulance was closing from a family member.
He said he never received any notice from the company itself.
He also said even when he's tried to access the website or call corporate office for answers, it won't work.
But now, Helmick said he's focused on Christmas, and without a job, it may not be easy.
"I have a 7-year-old son at home, I have a wife, she works every day, I have to figure out what I'm going to do for them for Christmas," said Michael Helmick.
Helmick said he's already looking for a new job as an EMT.
He said he hopes to interview with Kanawha County Ambulance.
He said he's not only concerned about his family's well-being, but also for his co-worker's families.
We reached out to Life Ambulance and its parent company, First Med EMS, but no calls were returned.
According to its website, First Med operated in six states and had more than 2,300 employees.