KSP dispatcher remembers childbirth 911 call

Kentucky State Police
Kentucky State Police(WSAZ)
Published: Apr. 11, 2017 at 3:05 PM EDT
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PIKE COUNTY, Ky. (WSAZ) -- KSP dispatcher Scott Hall doesn't have an easy job.

“As a telecommunicator, part of the job is often dealing with death,” Hall explains. “It’s not always a happy ending. Having to notify the coroner is not uncommon.”

But one call in 2016 will be remembered for a good thing that happened.

Hall says it around 4:30 in the morning and calls had died down.

A call came in from a man who Hall described as "obviously distressed." The man told Hall his girlfriend's water had just broke.

“I asked him how far along she was and he explained that they didn’t even know she was pregnant,” Hall recalls.

Hall then walked the man through his girlfriend's childbirth, along with the help of a neighbor who came to help.

Luckily, there were no complications. “Hearing that baby cry on the other end of the phone was wonderful,” Hall says.

April 9-15 is National Public Safety Telecommunicators week.

The Kentucky State Police employs 190 telecommunicators at its 16 posts throughout the state. In 2016, they handled 554,282 calls