Mail carrier from Charleston honored for looking out for customers

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CHARLESTON, W.Va. (WSAZ) -- Spilled pickle juice, kindness and compassion.

Those are the reasons Holly Allen, an alert mail carrier from Charleston, was honored Wednesday in Washington, D.C..

Back in 2015 Allen was delivering mail to an elderly customer who he knew had knee issues.

When he realized he'd not seen her in a while, he opened the door to the home and heard her yelling, "Mr. Mailman, is that you?"

He found her lying face down because she slipped on pickle juice and broke her hip.

After surgery and rehab, she is back home and still greets him on a daily basis.

"I was so happy I was able to help a little bit," Allen, a 21-year veteran of the Army, Air Force and Air National Guard, said in a news release.

The release goes on to say the 18-year letter carrier doesn't think he's a hero.

"It's one of those 'lucky-to-be-there' type things," he said. "It's something every one of us would have done, if called upon."

However the judges with the National Association of Letter Carriers believe he is a hero, awarding him the 2017 "Carrier Alert Award. "

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