ASHLAND, Ky. (WSAZ) -- Police say an elderly woman recently allowed someone into their home who claimed to be a Kentucky Power employee wanting to check equipment.
The impostor stole nearly 60 dollars in cash along with the woman's purse.
Kentucky Power says scammers are becoming increasingly deceptive, and they want customers to be prepared to protect themselves.
They say if you get urgent demanding phone calls, emails, or an unexpected knock on the door from someone claiming to be with the power company, you're likely encountering someone trying to steal from you.
Officials say you should never let someone claiming to be a utility service person into your home unless you have an appointment and they have proper identification.
Kentucky Power says they'll notify customers by mail if their account is past due, and there would never be a single notification one hour before disconnection.
They say never give your credit or debit card, social security number, or any other personal ID numbers to anyone who comes to your home, calls, or emails requesting information.
Experts say if something feels suspicious, it probably is.
Kentucky Power says some of the phone scams have become more elaborate and believable, and impostors often call from numbers that name Kentucky Power on the caller ID, and some calls even have a recording that sounds like Kentucky Power's phone message. If you have doubts, hang up and call the number on your bill.