UPDATE: First West Virginia DMV kiosk open for business

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UPDATE 11/18/16 @ 12:12 p.m.
CHARLESTON, W.Va. (WSAZ) -- Customers at the DMV are now able to chose a self-service option in some locations.

On Friday, DMV Commissioner Pat Reed unveiled the first DMV Self-Service Terminal (SST) at the Regional Office in Kanawha City.

"We are working hard to make DMV services, especially vehicle registration renewals, more convenient and accessible to our customers. This particular SST was unveiled at the West Virginia State Fair by Governor Earl Ray Tomblin, and is now ready to be our first SST in the field," said Reed.

It takes an estimated three minutes to complete the registration renewal.

"It was wonderful, I'll be doing that every time now," Molly Gillman said.

To complete the renewal, you'll need your personal property tax receipt, license plate number, title number, name of insurance company and NAIC number, which can be looked up during the transaction.

The kiosks require a debit or credit card. You have the option for a one or two year renewal.

Six more kiosks are expected to open soon. They will be located in Ripley, Barboursville, Morgantown, Clarksburg, Martinsburg and Beckley.

There will also be terminals in Kroger locations.

Right now the kiosks can only renew vehicle registrations. New registrations still must be obtained by visiting a DMV office.

Reed says the kiosks are secure and protected against fraud since the DMW kiosks can only be used for renewals.

By December, West Virginians will also be able to renew drivers' licenses at the SSTs.

For additional information, contact the DMV at 1-800-642-9066.



ORIGINAL STORY 8/18/16 @ 8:45 a.m.
LEWISBURG, W.Va. (AP & WSAZ) -- West Virginia will begin offering kiosks in malls, grocery stores and elsewhere as a new option for people to renew car registrations without going to the local DMV.

Gov. Earl Ray Tomblin plans to unveil the booths at the West Virginia State Fairgrounds in Lewisburg on Thursday.

Tomblin spokeswoman Jessica Tice says the kiosks will be in in easily accessible locations, and can renew a vehicle registration in fewer than two minutes. The kiosks will also print registration cards and decals.

Tice says the idea adds another convenient alternative to heading to Division of Motor Vehicles offices. The DMV already offers an online application option.

Beginning at the end of September, the kiosks are slated to be placed in easily accessible locations, including grocery stores and shopping centers. With touch-screen monitors, the kiosks will be able to complete a vehicle registration renewal in less than two minutes through debit or credit card payments, and will print a registration card and decal during the transaction. According to the DMV, by November West Virginians also will be able to renew drivers’ licenses at the kiosks.

Between July 2015 and July 2016, online vehicle registration renewals through www.dmv.wv.gov reached 100,000 transactions. Similar to the online application, self-service kiosks are designed for renewals. New vehicle registrations still must be obtained by visiting a DMV office.

The DMV has partnered with West Virginia Interactive and Intellectual Technology, Inc. on the kiosk launch.



 
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