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UPDATE: Kanawha Co. calling lawmakers to increase penalty for fake 911 callers

(WSAZ)
Published: Oct. 28, 2016 at 11:24 AM EDT
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UPDATE 1/10/18 @ 6 p.m.

A woman is facing charges for allegedly making several fake calls to 911 in Kanawha County.

Kassandra Fridley was first arrested in 2016 when police said she made more than 600 false calls in one month.

Now she's back in jail for calls over the last two weeks. Her charges are all misdemeanors.

Lawmakers could have the opportunity to change that penalty.

"We'll be working with the Legislature to introduce a bill where multiple convictions of faking a 911 call would become a felony," said Paul Dryden with Metro 911.

The push for a strict penalty because dispatchers say a fake call is a drain on valuable time and could put real emergencies on the back burner.


UPDATE 1/9/18 @ 2:15 p.m.

A woman who was out on bond after making false 911 calls is charged again for doing the same thing.

Charleston Police say Kassandra Fridley, 29, was taken into custody for nine separate warrants of making false calls.

The calls connected to her latest charge were allegedly made between Dec. 30, 2017, to Jan. 4, 2018.

Officers tell WSAZ that Fridley was out on bond for making false 911 calls back in 2016.

Fridley was arraigned Tuesday afternoon.


ORIGINAL STORY 10/28/16

A woman is facing multiple counts of false reporting after troopers say she's called 911 hundreds of times in a month.

Kassandra Fridley, 28, is charged with falsely reporting an emergency.

According to a criminal complaint, troopers say Fridley has called the Kanawha County Metro 911 Center approximately 600 times over the past 26 days.

The criminal complaint explains that Fridley's fake calls range from medical emergencies, structure fires, burglaries, stabbings, shootings, hang up calls and various other incidents.

Troopers say the incidents were called in from several different phone numbers and most were described as being near Fridley's residence on Campbells Creek Drive in Tad.

Metro 911 dispatchers say Fridley disguised her voice several times and pretended to have different aliases of Michelle, Elizabeth and Sara, according to the criminal complaint.

Troopers say there were times where Fridley would identify herself as a child who needed medical assistance for a family member.

Often times multiple agencies would respond to the calls to find no such emergency had occurred.

Metro 911 cannot comment on an open investigation, but dispatchers say they have definitely noticed a big uptick in fake calls recently.

Matt Blalock, who is a shift lieutenant at Metro 911, says fake calls make their job as dispatchers more difficult and put people with real emergencies at risk.

"It's just frustration at our end," he says. "We still have to treat all these calls, even the false ones, we still have to treat that as a serious call for service."

According to the criminal complaint, Fridley's voice often seemed to reflect that she enjoyed the willful waste of resources she was imposing on the county.

She is being held in the South Central Regional Jail.