About Interim HealthCare
Founded in 1966, Interim HealthCare Inc. is the nation's oldest health care franchise company. At the core of this longevity and success is a network of over 300 independently owned franchisees and their commitment to providing the most compassionate and professional care available in the communities they serve.
With over 43,000 health care professionals across 44 states, Interim provide nurses, therapists, aides and other health care personnel to approximately 173,000 people annually.
Values and Mission
Throughout our 50 year history, Interim’s mission has remained clear and consistent: to improve people’s lives by helping maintain their safety, independence, and dignity in an environment of mutual respect and compassion.
In concert with the mission, the following core values have guided Interim and serve as the framework for everything we say and do. We act openly and truthfully in all that we do and comply with laws and regulations.
- We care about others' needs.
- Customer Focus: We value long-term relationships by being committed to listening, respecting and responding to our customers' needs.
- Innovation: We find solutions and are resourceful in meeting customers' needs.
- Financial Responsibility: We continue to grow and prosper to ensure long-term opportunities for our employees and customers.
Interim HealthCare FAQ
How does home care work?
When it’s medical care at home from a home health agency, you will receive a call from the home care company or from the nurse or physical therapist who will be seeing you. They will tell you what day they will visit and give you a time for their visit. The first time that a nurse or physical therapist comes to your home, you should expect a visit of more than an hour. The nurse or physical therapist is trying to learn how you are today, so that as they come back they can tell if you are doing better or no change. It is important they understand how you are feeling, and they will do a complete physical. They will ask many questions, but some of the most important are: •Do you know what to watch for that may show that you are getting worse? They know what medical conditions you have and will tell you what things to watch for that with your disease such as feeling that you cannot breathe easy or feeling faint or your ankles are very swollen if you have heart disease, or a high blood sugar number if you have diabetes, or pain anywhere in your body that you do not usually have or it is worse. They will tell you who to call, and how to reach the nurses any time, 7 days a week. •Which medications do you take, how many and how often? They will want to know if you take any other medications when you are feeling worse-such as aspirin, or cough syrup. They will also want to know if you or your family were given any prescriptions to bring home from the hospital or nursing home. The nurse may want to call your doctor while he or she is there to make sure that the medicines that you take are the right ones in the right amount. •The nurse will ask you to get up and move around. She wants to be sure that you are safe in your home, especially in the bathroom where most people fall when they are ill. If she feels you need to get stronger, she may call your doctor to ask that a physical therapist or occupational therapist come to your home to help you with exercises and making your home safe. Everyone’s job is to keep you at home as long as possible, and out of the hospital. When it is personal care The evaluation will done by nurse or trained professional and probably take at least an hour. You and your family, if they are there, should expect to hear the following types of questions: •Do you have any health conditions like heart disease, diabetes, trouble breathing, etc. that we should know about and affect how well you are able to do things each day? •Is there someone in your house or close by who knows that you are not feeling well, and that you may need help to see a doctor. •Do you need help getting dressed, bathing, going to the toilet, shampooing your hair or just shopping and preparing a meal? •Can I look at your house to do a general safety check? He or she should let know things you may want to do that will make your home safer for you. •What do you like to do? Is it watching a certain TV show, reading, sewing, playing cards or just talking? Once he or she is finished asking questions, the person doing the evaluation should be able to clearly tell you what help they think you need based on their experience, and what they understand you want. Tell them what you think, and together you should make a plan for services that will say how often the company’s employee will be in your home, for how long, and what they will do when they are there. This plan will be given to the employee who comes to your home and to you, so everyone understands what you agreed to. Remember this is your house, and as part of the plan, you should expect to set the “rules.” These “rules” include how the person will get into the house; where the person can eat and keep their food; if they can talk on the phone-how often, and how long; what bathroom they should use, etc. Finally, you should feel comfortable with the people coming into your home. If your personalities just don’t work, tell the home care company. They should leave the phone number and how you can call them. Being at home is a good place to be, and we want you to feel as good as you can each day you are there and one of our employees is with you.
How can I receive these services?
Interim offers a wide variety of home care services to meet the specific needs of our clients. There are two types of home care services that you can find in most areas of the country. The first type of home care provides medical care at home and your doctor gives the home care company a plan and instructions for your care. Your treatment is provided by health care professionals such as nurses, physical therapists, speech therapists and social workers, as well as by home health aides who can help with bathing or dressing or using the bathroom while you are receiving home nursing or therapy services. This type of care is often paid for by Medicare, Medicaid or many commercial insurance companies. The services are usually provided by a Medicare or Medicaid Certified Home Health Agency, or a home care company approved by the insurance plan. The second type of home care helps you with everyday activities that may be harder to do by yourself when you have an illness that may be getting worse such as heart disease or diabetes, and you do not always feel safe to do things like bathing or dressing or shopping by yourself and you want to stay at home as long as possible. These services are often called private duty or personal care and support services. These may be paid for by a long term insurance policy, Medicaid, or be paid for directly by you or your family.
How much does home care cost?
Every person is different, especially when it comes to health and what type of home care is needed. The exact cost of care needs to be based on listening to you, your family, your doctor, and observing your individual situation. We recommend an initial in-home care evaluation for each individual client. Often, these evaluations are done by the local Interim HealthCare office at no charge. Based on the in-home evaluation, a service plan is then developed to best meet the needs of the individual. It can include a little bit of assistance up to around-the-clock assistance. Charges are fairly based on quality care and individual needs. Please give our Interim HealthCare local office a call to schedule an in-home evaluation or to request more information.