After a WSAZ investigation, the South Charleston mayor said Kokosing Construction Company showed up at his office to try and resolve some issues we found in our report.
West Virginia Gov. Jim Justice announced in April 2019 construction would soon get on the fast track – but after several bumps in the road, many are now calling the completion date of December 2022 into question.
After our initial story about issues surrounding Suddenlink aired several weeks ago, we’ve heard from dozens of viewers, each sharing their experience with the company.
For some in our region, they can't even begin the grieving process because they say their family members' final resting places are anything but peaceful.
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We visited a new home under construction in Lawrence County, Kentucky, where the homeowners are laying out what kind of connections they need and where they want them.
For some, waiting for checks that can't come soon enough, while others are faced with the burden of having to return something they wish they'd never received.
In 2015, the Federal Communications Commission changed the definition of broadband by raising the minimum download speeds needed from 4 mbps to 25 mbps.
Fifteen years ago marked one of Huntington’s darkest nights, a night when four teenagers were getting ready to celebrate prom, only to all end up murdered by early the next morning.
Complaints from consumers around the region have been filed with the BBB, the FCC and Attorney General's office. Issues range from billing problems, outages and customer service complaints.